Moving Client Services

The primary responsibility for the protection of your household items lies with you in selecting a reputable mover, ensuring you understand the terms and conditions of your contract and knowing the remedies that are available to you in the event issues arise.

  • Claim Process
    Simplified claim forms provide accurate documentation of lost or damaged items.
  • Prompt Claim Resolution
    A liaison between you and the moving company, providing an objective, timely and fair resolution of your claim unbiased and in your best interest.
  • Professional Specialists
    Network of professionals includes handyman services, furniture restoration, carpet and upholstery cleaning, piano tuning, hardwood floor specialists and other services.
  • Antique Expertise
    Network of professionals knowledgeable in a wide variety of antiques including appraisals and consignments.


  • Hands on experienced claims assistance
  • Reduces the stressful and often complex claims process
    Helpful Tips

    Take several clear photos of any damages including photos of the entire item.

    Check back often for more helpful tips.
  • Provides prompt and objective claim resolution
  • Alleviates the time consuming claim bureaucracy
  • Provides professional knowledge from inside the moving industry
  • Access to discounted Preferred Professional Specialists
  • Antique expertise
  • Local & interstate moving consulting before a move
  • Access to discounted materials and moving services
  • Senior Move Management
P.O. Box 3 | Malden, Massachusetts 02148 | 781.985.6574 |