Moving Company Services
Inexperienced staff, mandatory arbitration, costly litigation create unnecessary expenses often leaving a negative impact long after the move is over. MCS not only offers a prompt, impartial and neutral alternative to an effective resolution but also provides successful strategies to minimize repeated claims.
- Claim Forms
Detailed claim forms identify and provide accurate documentation of the types of claims including service delays, lost or damaged items, quality of service, disputed charges and property damage.
- Prompt Claim Resolution
A staff of moving industry professionals skilled in identifying, managing and resolving the multitude of risks and exposures that result from various types of claims.
- Professional Specialists
Network of professionals includes handyman services, furniture restoration, carpet and upholstery cleaning, piano tuning, hardwood floor specialists and other services.
- Lost Management Reports
Comprehensive reports identify areas of improvement and target areas of loss.
- Claims Prevention
Customized onsite workshops identify high risk customers, provides claims reduction and settlement procedures and promotes customer satisfaction.
- Sales & Marketing
Customized design and implementation of proven successful sales & marketing strategies.
Benefits
Removes company from stressful, complex claims process.
- Provides customers with prompt and objective claim resolution.
- Improves customer relations and corporate reputation
- Retains customer loyalty, promoting repeat and referral business
- Identifies loss prevention
- Reduces time consuming and costly litigation
- Reduces claims department overhead and expense
- Identifies fraudulent claims
- Reduces annual insurance premiums
- Provides effective sales & marketing tools
- Provides preparation for arbitration and small claim actions
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