Moving Company Services

Inexperienced staff, mandatory arbitration, costly litigation create unnecessary expenses often leaving a negative impact long after the move is over. MCS not only offers a prompt, impartial and neutral alternative to an effective resolution but also provides successful strategies to minimize repeated claims.

  • Claim Forms
    Detailed claim forms identify and provide accurate documentation of the types of claims including service delays, lost or damaged items, quality of service, disputed charges and property damage.
  • Prompt Claim Resolution
    A staff of moving industry professionals skilled in identifying, managing and resolving the multitude of risks and exposures that result from various types of claims.
  • Professional Specialists
    Network of professionals includes handyman services, furniture restoration, carpet and upholstery cleaning, piano tuning, hardwood floor specialists and other services.
  • Lost Management Reports
    Comprehensive reports identify areas of improvement and target areas of loss.
  • Claims Prevention
    Customized onsite workshops identify high risk customers, provides claims reduction and settlement procedures and promotes customer satisfaction.
  • Sales & Marketing
    Customized design and implementation of proven successful sales & marketing strategies.

Benefits

  • Removes company from stressful, complex claims process.
  • Provides customers with prompt and objective claim resolution.
  • Improves customer relations and corporate reputation
  • Retains customer loyalty, promoting repeat and referral business
  • Identifies loss prevention
  • Reduces time consuming and costly litigation
  • Reduces claims department overhead and expense
  • Identifies fraudulent claims
  • Reduces annual insurance premiums
  • Provides effective sales & marketing tools
  • Provides preparation for arbitration and small claim actions
P.O. Box 3 | Malden, Massachusetts 02148 | 781.985.6574 | contactus@movingclaimservices.com